I am Walmart's Chief Design Officer. Our work includes creating experiences for customers online and in the store, and employee tools in the retail environment, supply chain, and merchandising. My team employs design thinking and rapid experimentation to imagine, inspire, and align cross-functional teams throughout the enterprise. We are at the forefront of Walmart's digital transformation.
Prior to Walmart, I was Chief Product Officer at Samsung NEXT, the global innovation arm of Samsung. I've also held executive leadership positions at some of the most amazing design firms in the world: I was Head of Digital at IDEO, Global Executive Creative Director at frog, and Associate Partner at Pentagram.
In addition to these roles, throughout my career I've also consulted with different companies to identify and create new opportunities. I created and led innovation programs focusing on behavior change as an alternative to drug therapy for major healthcare companies: Sanofi, Merck, J&J, and Pfizer. Our work was called the "gold standard of open innovation" by Obama's White House. I built a network of entrepreneurs with the Mozilla Foundation to create low-cost ways to connect rural villages to the internet in India, South Africa, and Brazil. In the US, UK, and UAE, my team designed the Marc Cuban-backed healthy fast-food chain: Naked Pizza. I've also advised Magic Leap, Malala Fund, and HopeLab on brand and product strategy.
I founded the Designers Accord, the coalition of designers, educators, and business leaders working together to create positive social and environmental impact. From 2007 to 2018, the Designers Accord helped advance the conversation around the ethics, practices, and responsibilities of the creative community. Over half a million designers engaged with the Designers Accord. Our final international project was Creative Power Day.
I've been named one of the 100 Most Creative People in Business by Fast Company magazine, a Guru of the year by Fortune magazine, a Hero of the Environment by TIME magazine, a Master of Design by Fast Company, one of the World's Most Influential Designers by Businessweek, and a Tech Titan by The Irish Times.
I have spoken at Davos several times, keynoted at SXSW, European Trend Day, and PINC, and written for Fast Company, the Huffington Post, and Core77. My favorite topics are connecting business and design, design culture, the bias against creativity, system thinking, environmental issues, and social impact.
I have served on several boards including the World Economic Forum Global Futures Council on Innovation & Entrepreneurship, World Economic Forum Global Agenda Council on Design & Innovation, Kleiner Perkins Design Council, Sustainable Brands Advisory Board, Sanofi Customer Innovation Board. I am also a member of the Japan Society Innovators Network.
You can reach me via LinkedIn.